Empowering Businesses

through transformational outsourcing.

Our Client’s success has always been at the heart of what we do and this has played an important role in driving transformation.

Our Primary Service Areas

Inbound

We have been one of the leading Inbound Call Centre Outsourcing Services providers to Domestic and Global clients offering a wide range of inbound services.

Outbound

Our customer-oriented outbound services assist in enhancing process efficiency; fosters selling opportunities and strengthens customer relationships.

Backend

We aim to offer backend services to their clients so they won’t have to burden themselves with these tasks and focus instead on the core tasks for their business.

E-Mail / Chat

Our e-mail/chat support services assist in replying to customer’s email queries accurately, promptly, and competently is the key to creating happy customers.

Inbound Customer Service Process

CORTRACK Solutions Private Limited has been one of the leading Inbound Call Centre Outsourcing Services providers to Domestic and Global clients.

Our Inbound services include-

Outbound Customer Service Process

Outbound business process outsourcing services are designed to make a large volume of outbound calls to the potential and existing customers. These calls are mainly comprised of sales, product/service subscription, account up gradation, and debt collection. Our customer-oriented outbound services assist in enhancing process efficiency; fosters selling opportunities and strengthens customer relationships.

At CORTRACK Solutions Private Limited, we provide outbound services as such in the following:

Backend

CORTRACK aims to offer backend services to their clients so they won’t have to burden themselves with these tasks and focus instead on the core tasks for their business. CORTRACK specializes in providing the following in backend services:

E-Mail / Chat

CORTRACK e-mail/chat support services assist in replying to customer’s email queries accurately, promptly, and competently is the key to creating happy customers.

Chat support services along with email support services helps in cutting down the costs of voice support.

Lets discuss how we can help your business

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ABOUT US

CORTRACK is a leading transformational outsourcing (BPO)company. We combine our deep industry Knowledge with technology and business expertise to co-create innovative, digital-led transformational solutions.

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