Business

Segmentation

Our Client’s success has always been at the heart of what we do and this has played an important role in driving transformation.

Travel

We have secured a permanent slot in the list of Top Travel Business Process Management Companies in the entire world

BFSI

We offer a comprehensive range of BFSI Services over the whole range of banking and money related administrations that help in many ways

Health & Welness

We provide a wide range of services in the healthcare & wellness industry from customer registration & guidance, lead generation to customers’ feedback.

Travel

Travel and leisure services secure a topmost slot in the list of Fastest Growing Industries in the world but there arises a question in our mind. How the industry would keep up with the customers’ expectations when the industry is growing at such a fast pace?

CORTRACK has secured a permanent slot in the list of Top Travel Business Process Management Companies in the entire world. Process Oriented Work, Building Customer Relationships and Sustaining those relations life long, implementing new technologies, Deep domain knowledge and our subject expertise had driven business outcomes for our respective clients.

Through our extensive service offerings, our clients can benefit from:

  • Better turnaround time and reduced costs through continuous process improvement & automation
  • Improved satisfaction and qualified and motivated people with on-time services
  • Real-time insights through dashboard reporting and analytical periodical reporting.

BFSI

CORTRACK offers a comprehensive range of BFSI Services over the whole range of banking and money related administrations to help get control over the expense of preparing exchanges attributable to expanded administrative necessities, to all the more likely handle volume spikes, and to utilize innovation and examination to take into account changed customer inclinations.

There has been a constant surge in digitization of banking which represents an enormous opportunity for companies operating in the BFSI segment to get closer to their customers (proactively understand and anticipate their needs).

We at CORTRACK help some of the leading retail banks and financial institutions transform their business operations, ensuring that they remain at the cutting edge of the industry, whilst delivering improved customer experiences through result-oriented services backed by workable solutions. We do this via below service offerings(s):

With our comprehensive BPO service offerings, banks and insurance companies can benefit from:

  • Improved efficiency and enhanced customer experience
  • Improved satisfaction and encouraged renewals and referrals and reducing churn
  • Customer Service
  • Digital (Online closers), Compliance
  • Happy calling , Welcome call
  • Ops punching, Cancellation & Complaints
 
 

Health and Welness

Innovative enhancements in restorative consideration and the rising interest for healthcare administrations from a maturing populace are driving an ocean change in the health and wellness industry. New plans of action and procedures currently mirror the patterns that are molding the worldwide healthcare & wellness esteem chain.

CORTRACK Solutions Private Limited provides a wide range of services in the healthcare & wellness industry from customer registration & guidance, lead generation to customers’ feedback.

We help companies both off line and online (ecommerce) in the space of preventive health care to managing the contact center space for leading Pathological companies and international Hospital chains.  We offer consulting and support services to these companies in enhancing their customer experience and brand loyalty while maintaining market position. We do this via below service offerings(s):

Our clients can expect to:

  • Maximize their customer experience
  • Improve satisfaction and encourage repeat purchase
  • Recognize trends and identify issues early for proactive resolution

Lets discuss how we can help your business

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ABOUT US

CORTRACK is a leading transformational outsourcing (BPO)company. We combine our deep industry Knowledge with technology and business expertise to co-create innovative, digital-led transformational solutions.

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